Resolved: Wireless issues reported at 11 Buswell Street and 146 Commonwealth...
Incident Discovery Time: 03:55pm on 11/12/2018 Time of Resolution: 10:08am on 11/13/2018 Services Impacted: Wireless Network Description of Impact There were reports of wireless being unavailable at 11...
View ArticleResolved: Terrier Marketplace is currently heavily degraded
Incident Discovery Time: 09:37am on 11/13/2018 Time of Resolution: 01:23pm on 11/13/2018 Services Impacted: BUworks (SAP) Description of Impact The Terrier Marketplace, accessed through the Procurement...
View ArticleResolved: Network printing is unavailable for printing other than MyPrint....
Incident Discovery Time: 11:15pm on 11/13/2018 Services Impacted: Other - see description Description of Impact Network printing is unavailable for printing other than MyPrint. This includes...
View ArticleCompleted: BUworks (SAP) unavailable due to maintenance
Maintenance Start Time: 05:00pm on 11/17/2018 Maintenance End Time: 01:00am on 11/18/2018 Services Impacted: BUworks (SAP) Description of Impact BUworks (SAP) was offline for maintenance between 5:00...
View ArticleResolved: BUworks shopping cart approval issues
Incident Discovery Time: 10:37am on 11/19/2018 Time of Resolution: 03:25pm on 11/19/2018 Services Impacted: BUworks (SAP) Description of Impact There was an issue with the shopping carts approval...
View ArticleResolved: Some online BU resources like websites are intermittently unavailable
Incident Discovery Time: 09:10am on 11/20/2018 Time of Resolution: 10:19am on 11/20/2018 Services Impacted: Other - see description Description of Impact Online BU resources (i.e. websites, web...
View ArticleResolved: Wireless issues reported at Peabody Hall – 210 Riverway on the...
Incident Discovery Time: 02:38pm on 11/20/2018 Time of Resolution: 04:05pm on 11/20/2018 Services Impacted: Wireless Network Description of Impact Wireless issues were reported at Peabody Hall – 210...
View ArticleResolved: The BU Links are currently unavailable. This includes StudentLink,...
Incident Discovery Time: 02:20pm on 11/28/2018 Time of Resolution: 03:12pm on 11/28/2018 Services Impacted: Description of Impact The BU Links were unavailable. This included StudentLink, FacultyLink...
View ArticleResolved: OnBase is currently unavailable.
Incident Discovery Time: 11:50am on 11/29/2018 Time of Resolution: 12:07pm on 11/29/2018 Services Impacted: OnBase Description of Impact OnBase was unavailable. Full service has been restored. Incident...
View ArticleService Restored: Planned BUworks Outage – December 7th – 9th
The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling...
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